The application connects car owners in Costa Rica with verified mechanics for reliable and convenient car maintenance and repair services.

Enter your location and the type of service needed in the search bar. The app will show a list of verified mechanics in your area.

Enter your location and the type of service needed in the search bar. The app will show a list of verified mechanics in your area.

Yes, you can schedule an appointment by selecting a mechanic and choosing a time that works for you.

Services include routine maintenance, diagnostics, repairs, and emergency roadside assistance.

Payments can be made securely through the app using credit/debit cards or mobile payment options.

You can cancel or reschedule appointments through the app. Please check our cancellation policy for details on any potential fees.

After your service, you can leave a rating and review in the app to help other users make informed decisions. Pura Cars highly recommends only leaving reviews when you have had a positive experience. If you have a negative experience, please use our Pura Cars Moderator option.

Yes, our customer support team is available 24/7 to assist with any issues or questions.

Apply through the app by submitting your credentials, certifications, and references. Our team will review your application and conduct a background check.

Gain access to a larger customer base, receive more job opportunities, and manage your appointments and payments easily through the app.

You can view, accept, and manage appointments through the mechanic dashboard in the app.

Payments for services are processed through the app and deposited directly into your bank account.

You can decline service requests if you are unavailable or if the job is outside your expertise. However, frequent declines may affect your visibility on the platform.

Our customer support team is available to mediate and resolve any disputes between mechanics and car owners.

There are no fees to use Pura Cars. We are a subscription based platform.

We use industry standard encryption to protect your personal information. Your data is stored securely and is only accessible to authorized personnel.

We do not share your personal data with third parties without your explicit consent, except as required by law or to provide our services (e.g., sharing your contact information with a mechanic for service purposes).

You can manage your privacy settings within the app by navigating to the settings menu. Here, you can control what information is shared and with whom.

We collect information such as your name, contact details, vehicle information, and service history to provide you with personalized service and improve our platform.

You can request account deletion through the app. Once requested, all your personal data will be permanently removed from our systems within a specified timeframe.

All payment transactions are processed through a secure payment gateway that complies with PCIDSS standards to ensure the highest level of security.

If you suspect any unauthorized access or data breach, please contact our customer support team immediately. We will investigate and take appropriate action to secure your information.

Mechanics' data is also protected using strong encryption and secure storage methods. Access is restricted to authorized personnel only.

We monitor user activity to ensure compliance with our terms of service and to detect and prevent fraudulent activities. All monitoring is done in accordance with our privacy policy.

We use advanced fraud detection systems and regularly review transactions and user activity to prevent and address any fraudulent behavior on our platform.